Terms & Conditions
Welcome to Masha Lou Photography. By booking a session, using this website, or engaging in any of our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Booking & Payment
- All bookings are confirmed upon receipt of a non-refundable deposit. The remaining balance is due on or before the day of the shoot unless otherwise stated.
- Prices are subject to change based on demand and holiday seasonality.
2. Cancellation & Rescheduling
- Deposits are non-refundable. If you need to reschedule, we require at least 72 hours’ notice. Rescheduling within 72 hours may require a new deposit.
- In case of inclement weather, we offer one complimentary reschedule.
- Masha Lou Photography reserves the right to reschedule due to illness, emergency, or unsafe conditions.
3. Turnaround Time
- Edited images are typically delivered within 5–7 business days. Rush delivery may be available upon request for an additional fee.
- All final images are delivered digitally via an online gallery.
4. Retouching & Editing
- Standard retouching includes color correction, cropping, exposure adjustments, and light skin retouching.
- Extensive retouching (e.g., body modification, clothing edits, object removal) is not included and must be discussed in advance. Additional fees may apply.
5. Image Rights & Usage
- Clients receive personal usage rights to share and print the images for non-commercial purposes.
- Masha Lou Photography retains the copyright and may use images for portfolio, marketing, and promotional purposes unless the client explicitly requests otherwise in writing before the shoot.
- Commercial usage must be agreed upon in writing and may require a licensing fee.
6. Client Responsibility
- Clients are responsible for arriving on time and prepared for their session.
- Additional time beyond the agreed shoot duration may incur extra charges.
- For group sessions, a surcharge may apply for each additional person beyond what’s included in the package.
7. Limitations of Liability
- Masha Lou Photography is not liable for delays or failures in performance due to causes beyond our control (e.g., weather, technical failure, illness).
- While every effort is made to deliver high-quality images, Masha Lou Photography is not responsible for dissatisfaction due to personal appearance or styling.
8. Model Release
- By booking a session, clients grant permission for their images to be used by Masha Lou Photography for promotional purposes unless otherwise agreed in writing.
9. Privacy
- Any personal information collected during the booking process is kept confidential and never shared or sold. We use your contact info only for communication regarding your session and updates about our services.
10. Changes to These Terms
- Masha Lou Photography may update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.
If you have any questions about these terms, please contact us at [email protected].